Command Inbox
User Guide

Triage lanes

How AI assigns Reply, Schedule, FYI, and Done lanes

The four lanes

Command Inbox organizes mail into four lanes based on a single question: what kind of work does this thread need?

LaneIcon color cueWhen AI assigns it
ReplyAction neededQuestions, requests, decisions, follow-ups requiring a written response
ScheduleCalendar-centricMeeting proposals, invite requests, reschedules, availability asks
FYILow urgencyNewsletters, notifications, receipts, CC-only informational mail
DoneArchivedThreads you archived with E — removed from active lanes

Lanes appear as tabs at the top of the thread list. Only one lane is active at a time.

Priority within lanes

Each thread also has a priority: high, medium, or low. Higher-priority threads sort toward the top within a lane. Priority reflects urgency and sender importance inferred by the classifier.

Scheduling intent

Threads in the Schedule lane often include structured scheduling intent:

  • Proposed date/times mentioned in the email
  • Attendee email addresses
  • Suggested duration
  • Confidence score

This data powers the M meeting workflow — you do not need to re-read the thread to find times.

How classification updates

Initial indexing

When you first connect Google, the app runs a two-phase index:

  1. Immediate — classifies the latest ~50 INBOX threads so lanes are usable quickly
  2. Background — indexes your full INBOX for semantic search (progress banner)

Advanced search (Mod+Shift+F) queries Gmail via Corsair anytime — no index required.

Realtime webhooks

When new mail arrives (or existing threads change), Gmail push notifies the app:

  1. Corsair syncs the thread to its cache
  2. AI re-classifies the thread
  3. Embedding is updated for semantic search
  4. Pusher pushes an update to your browser (or polling refreshes within 5s)

You may see a thread move between lanes without refreshing the page.

Manual lane changes

ActionEffect
E (archive)Moves thread to Done lane; archives in Gmail
Restore from DoneCommand palette or API — pick target lane

Archiving is the primary way users move mail to Done. The AI does not auto-archive.

Advanced search (Mod+Shift+F) accepts an optional lane filter so you can query Gmail history scoped to, for example, all Schedule-lane threads from a specific sender.

Tips for evaluators

  1. Send yourself a test email with explicit scheduling language — watch it land in Schedule within ~30 seconds
  2. Send a newsletter-style email — expect FYI
  3. Send a direct question — expect Reply
  4. Archive with E — thread moves to Done